Privacy Policy

Our Commitment to Privacy

We hold the trust you place in us in the highest regard. Consequently, we maintain the highest standards for secure transactions and the protection of customer information. We encourage you to review the following statement to understand our information-gathering and dissemination practices.

Please note that our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any modifications, please review this policy periodically.

1. Collection of Personal Information

To process your purchase orders on our Site, manage any subsequent claims, and provide you with our services, we collect, store, and process your data. The personal information we may collect includes your title, name, gender, email address, postal address, delivery address (if different), telephone number, and mobile number.

While we facilitate the collection of payment details (such as payment card or bank account information), this data is processed directly through a secure third-party payment gateway. At no point does this sensitive information enter or is it stored on our company's systems. This information is necessary to complete your transaction and process payment for your order.

2. Disclosure of Information to Third Parties

To ensure the successful delivery of your product, we may be required to share your name and address with third parties, such as our designated suppliers and courier partners.

It is your responsibility to provide us with information that is accurate and not misleading. You must also keep this information up-to-date and inform us of any changes.

Under no circumstances do we rent, trade, or share the personal information we have collected with any other company for their marketing purposes without your explicit consent. We do, however, reserve the right to disclose your personal information to any third party that makes a legally-compliant request for its disclosure.

3. Account & Password Confidentiality

Your order details may be stored with us, and you can access this information by logging into your account on the Site. You agree to treat your personal access data as confidential and not make it available to any unauthorized third parties. We cannot assume liability for the misuse of passwords unless such misuse is directly attributable to us.

4. Marketing Communications

By registering on our site, you agree to receive certain marketing communications from Kiwla.com and select affiliates or suppliers. Should you wish to no longer receive this marketing information, you may opt out of the service at any time.

5. Use of Demographic and Profile Data

We collect and analyze demographic and profile data about our users' activity on our Website to continuously improve our product and service offerings. We may use your IP address to help diagnose problems with our server, to administer our Website, and to gather broad demographic information.

6. Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be subsequently read. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies on your computer's hard drive. These cookies do not contain any of your personally identifiable information.

7. Security Precautions

Our Website has stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against unauthorized access.

8. Contact Us

For any further questions, comments, or inquiries regarding this policy, please do not hesitate to Contact Us.